The awards give us the chance to celebrate North Wales’ best tourism and hospitality businesses and the valuable contribution they make to the growing visitor economy.
We plan to hold a celebratory event and awards ceremony in November 2023 where the winners will be announced.
If you have any queries relating to the Go North Wales Tourism awards, please email digital@gonorthwales.org.uk
Criteria Scoring will be based on 7 elements:
1 – Use of innovation – can be defined as the process of introducing new or significantly improved goods or services and/or implementing new or significantly improved processes plus impact the innovation has had on the business
2 – Engaging with the Local Community – looking at the social benefits you provide to your local community and the benefits of this to your own business
3 – Sustainability – both environmental and business
4 – Achievements – awards, accolades, including grading
5 – Skills – Investment in staff training and development
6 – Social inclusivity – taking into consideration visitors’ special and specific needs, remembering that this is more than ‘special needs’ or disabled facilities it is the act of making all groups of people within a society feel valued and important.
7 – Overall Quality – to include reference to UGC sites reviews.
Large Hotel of the Year (50+ rooms)
Sponsored by Castell Howell Foods
This category recognises excellence in hotel providers who can demonstrate what they have done to provide a truly memorable visitor experience.
Go Small Hotel of the Year (50 rooms or less)
Sponsored by Carbon Zero Renewables Limited
This category recognises excellence in hotel providers who can demonstrate what they have done to provide a truly memorable visitor experience.
Go B&B, Inn and Guest House of the Year
Sponsored by Aber Falls Distillery
This category recognises excellence in B&B/Inn and Guest House businesses who can demonstrate what they have done to provide a truly memorable visitor experience.
Go Self Catering of the Year
Sponsored by Pario Leisure Group
This category recognises excellence in self-catering accommodation businesses who can demonstrate what they have done to provide a truly memorable visitor experience
Go Glamping, Camping, Caravanning and Holiday Park of the Year
Sponsored by GreenWood Family Park
This category recognises excellence in glamping, caravan or holiday parks that offer cabin and tenting accommodation who can demonstrate what they have done to provide a truly memorable visitor experience.
Go Attraction of the Year
This category recognises excellence in attractions businesses who can demonstrate what they have done to provide a truly memorable visitor experience.
Go Experience of the Year
Sponsored by Snowdonia Hospitality & Leisure Ltd
This category recognises excellence in activity businesses who can demonstrate what they have done to provide a truly memorable visitor experience.
Go Best Event of the Year Award
Sponsored by Penderyn Distillery Llandudno
This category is open to successful festivals and events that have helped to enhance the profile and appeal of the destination in which they are held and created economic impact for the destination.
Go Eating Out Experience Award
Sponsored by Office Equipment Systems Ltd
This category is open to food and drink businesses who can demonstrate what they have done to enhance the visitor experience.
Go Tourism Supplier of the Year Award
This category recognises all supplier businesses that supports the tourism and hospitality industry across North Wales and assist in the delivery of tourism products to consumers.
Go Ethical, Responsible and Sustainable Tourism Award
Sponsored by Development Bank of Wales
This category recognises tourism businesses committed to being sustainable, responsible, and ethical in how they operate and interact with customers, the wider community and the environment.
Go Pet Friendly Award
Sponsored by holidaycottages.co.uk
This category recognises and rewards pet friendly destination and businesses who can demonstrate what they have done to enhance the visitor experience.
Go Young Person in Tourism & Hospitality Award
Sponsored by Coleg Llandrillo Menai
Entries for this category may be self-nominated or nominated.
The category is open to any young entrepreneurial, professional and business talents in the tourism and hospitality sector. It rewards those aged 30 and under who are setting the pace in business. They can be a business owner; employed in tourism/hospitality; studying a tourism/hospitality course; volunteering in a tourism environment or someone who’s made an exceptional contribution to tourism in North Wales.
New Tourism Business of the Year Award
Sponsored by Thornley Leisure Parks
This category recognises new tourism businesses/individuals that have commenced trading or introduced a new product, demonstrating excellent understanding of their market, exceeding the expectations of their customers with clear plans for future development whilst enhancing the visitor experience.
Go Marketing & Media Recognition Award
Sponsored by Heart North and Mid Wales
This category is open to businesses who have shown innovation in tourism marketing through the development of marketing campaigns, digital solutions and social media strategies that make a real difference to their business as well as a true understanding of their market and customer needs.
Go Cruise North Wales Award – Best Group Tour
This category recognises the contribution businesses have made to the cruise market, this could include meet and greet, information provision, guiding, services to passengers when visiting the region etc
Go Skills Enhancement in Tourism & Hospitality Award
Sponsored by Wales Ambassador Scheme
This award category recognises the outstanding contributions made by businesses or individuals in the tourism and hospitality sector across North Wales who have enhanced skills within the industry. This includes businesses that have implemented innovative training programs or have successfully established staff training programs aimed at improving skills and knowledge.
Go Resilience and Innovation Award
Sponsored by Danani Hotels Ltd / Plas Dinas Country House Hotel
This category recognises innovative developments by new or existing tourism businesses designed to increase productivity and profitability, setting themselves apart from competitors.
Go North Wales Service to Tourism Award
Sponsored by Tir Prince Leisure Group / Llandudno Pier
This category recognises an individual, group or organisation which has made a significant contribution to the tourism industry in the area. It could be someone who has represented the region in a voluntary role, a visionary who has effected major change, a sector that supports the industry in some way or perhaps someone who has made a significant difference to large numbers of people working in the industry. The winner for this category will be chosen by the judges and nominations will not be accepted.